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IT Business Analyst

Princeton, NJ

Posted: 01/11/2023 Job Number: 22821853

Job Description

IT BUSINESS ANALYST
PRINCETON, NJ
50% Hybrid Schedule.
3+ years of IT Service Management.
3+ years Business Analyst experience.
2+ years of ServiceNow highly preferred.


Required Skills:
  • 5-7 years of Business Analysis experience ., i.E., understanding the business need, defining a creative and useful software solution, and promoting the product to the user community and management.
  • 3+ years of IT Service Management.
  • 3+ years Business Analyst experience.
  • 2+ years of ServiceNow highly preferred .
  • 3+ years of Advanced Excel.
  • Good understanding of IT service management principles (Incident, Change, Request, Knowledge, SLAs, Performance Analytics, CMDB).
  • Broad, enterprise-wide view and understanding of strategy, processes, and capabilities, enabling technologies, and governance.
  • Strong business acumen and proven track record for providing innovative solutions resulting in increased business performance.
  • Command of project management techniques and tools.
  • Experience in leading business process re-engineering efforts for at least a couple medium-to-large software project.
  • Strong communication skills and very good Stakeholder management skills.
  • They should also be comfortable with setting up meetings and coordinating projects.

Project Description:
  • Collaborate with business subject matter experts to understand and document business processes.
  • Identifies process, technology, organizational role changes necessary to support business goals and objectives.
  • Understands the value of process-centric approach to business analysis and capability development.
  • Organizes and presents ideas in a convincing and compelling manner.
  • Persuades and influences others with effective verbal and written communication.
  • Develops or modifies moderately complex information systems documentation and conveys this information to technical team for translation into programming languages or implements into COTS technologies.

This 12+ month position starts ASAP.

Please E-MAIL your resume (attachment to email) with rate and availability to Loren: loren@alphaconsulting.Com

ALPHA'S REQUIREMENT #23-00093
MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE

Meet Your Recruiter

Loren Graham

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