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Transportation Analyst

Charlotte, NC

Posted: 01/05/2023 Job Number: 22765760

Job Description

TRANSPORTATION ANALYST
CHARLOTTE, NC
**HYBRID WORK SCHEDULE. MUST BE LOCAL TO CHARLOTTE***
**HOURS 8AM to 4PM**

Required Skills:
  • Bachelor's degree preferred but will consider work experience without a degree.
  • Strong Customer Service background.
  • Excel skills - working with large amounts of data a MUST, v lookups and Pivot Tables.
  • Problem solving, must be able to work without immediate supervision.
  • HM willing to teach the specific transportation piece, but wants corp. Environment experience - logistics, customer service all a plus.
  • This role requires strong follow up skills, must be proactive.
  • Strong communication skills a must.
  • Strong attention to detail and organizational skills required.

Project Description:
  • Responsible for managing and contacting bulk customers to validate the accuracy of the order on file at the TMS level prior to carrier tender, S/T location, contact information, bulk product and quantity to be delivered, Meter or scale unload etc. Just to name a few of the order validation steps.
  • Document all customer contacts according to the call script guidelines.
  • Manage and perform all data updates in TMS followed with email updates to customer service.
  • Work independently with or without direct supervision.
  • Maintain order integrity by verifying all order information.
  • Must be comfortable and courteous on the telephone.
  • Work closely with the bulk control tower team and take directions.

This 6+ month position starts ASAP.

Please E-MAIL your resume (attachment to email) with rate and availability to Margo: margo@alphaconsulting.Com

ALPHA'S REQUIREMENT #23-00032
MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE

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Margo Emling

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