TRANSPORTATION ANALYST CHARLOTTE, NC **HYBRID WORK SCHEDULE. MUST BE LOCAL TO CHARLOTTE*** **HOURS 8AM to 4PM**
Bachelor's degree preferred but will consider work experience without a degree.
Strong Customer Service background.
Excel skills - working with large amounts of data a MUST, v lookups and Pivot Tables.
Problem solving, must be able to work without immediate supervision.
HM willing to teach the specific transportation piece, but wants corp. Environment experience - logistics, customer service all a plus.
This role requires strong follow up skills, must be proactive.
Strong communication skills a must.
Strong attention to detail and organizational skills required.
Responsible for managing and contacting bulk customers to validate the accuracy of the order on file at the TMS level prior to carrier tender, S/T location, contact information, bulk product and quantity to be delivered, Meter or scale unload etc. Just to name a few of the order validation steps.
Document all customer contacts according to the call script guidelines.
Manage and perform all data updates in TMS followed with email updates to customer service.
Work independently with or without direct supervision.
Maintain order integrity by verifying all order information.
Must be comfortable and courteous on the telephone.
Work closely with the bulk control tower team and take directions.
This 6+ month position starts ASAP.
Please E-MAIL your resume (attachment to email) with rate and availability to Margo: margo@alphaconsulting.Com
ALPHA'S REQUIREMENT #23-00032
MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE