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Workday Time And Absence Specialist

North Chicago, IL

Posted: 09/19/2022 Job Number: 21810970

Job Description

Must Have Workday Time and Payroll Experience.
Hybrid (3 days onsite, 2 days Remote).

Project Description:
  • The Time Specialist will be responsible for handling and resolving Time entry/ approval and payroll inquiries/ cases resolving issues in a timely, consistent manner.
  • Lead the operations for Time impacting payroll as a SME.
  • The correspondence can be by telephone, email to employees for escalated issues.
  • Job responsibilities will be primarily in determining the root cause of the time problems/ cases submitted by employees.
  • Selecting and explaining the best solution to solve the problem.
  • Expediting correction or adjustment, following up to ensure resolution.
  • Proactively identifies opportunities for system enhancements and engages and consults with functional owners providing detailed system-based options for resolving complex business process issues.
  • Gather time business requirements for Configurations, reporting and Integration related business needs by collaborating with functional process owners and technical teams, and translate those into simplified and organized processes with respective documentation .
  • Work with multiple work streams, implementation partners, integration teams, and business organizations to ensure cohesive and cross functional impacts are considered and mitigated, for areas such as Testing scenarios, completion, validation of Data requirements, mapping, cleansing .
  • Manage changes and small projects from start to finish.
  • Identify business needs by working with local and global teams, doing analysis, impact assessments and solution design.
  • Plans and tests products/system enhancements, troubleshooting production issues, and retesting fixes .
  • Documents standard operating procedures to ensure consistency and implements process improvements .
  • Testing scenarios, completion, validation of Data requirements, mapping, cleansing, and adjusting accruals .
  • Develop and Maintain Process documentation and Training content and delivery to end users .
  • Interact and develop strong relationships with business stakeholders in defined HR Functional areas .
  • Expertise to perform WD Time tasks as Timekeeper, Absence partner .
  • Lead as WD Time subject matter expert and pro-actively consult the HR business.
  • Support all Time related escalations for entering, correcting, and approving Time/Time-off and able to relate the impact of time issues to payroll outputs .
  • Identify and help implement process improvements, including automation .
  • Ensure timely Time related tasks Audit review, Mass submission and Mass approval of Timeblocks for payroll processing every pay period .
  • Manage a queue of Workday cases, prioritizing issues based on severity and customer impact.
  • Partner closely with HR Solutions and Key Affiliate Contacts to process unique or complex transactions and to support ongoing learning and collaboration across teams .
  • Support training, communication, and change management activities, including development of end-user or HR training .

Required Skills:
  • BA Degree .
  • Experience of 4-5 years in WD Time and Payroll tasks at advanced level .
  • A work ethic based on a strong desire to exceed expectations.
  • Strong customer orientation.
  • Strong written and oral communication skills, in English .
  • Ability to work independently in a fast-paced and rapidly changing environment, as well as to get results through collaboration and coordination with multiple stakeholders, both internal and external.
  • Collaborative approach with subject matter experts to resolve more complex issues.
  • Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change, deep attention to details and possess excellent analytical, problem solving and customer service skills.
  • Must display an ability to work efficiently and accurately with Immaculate attention to detail.
  • Must display an intermediate level of Word, Excel, and Outlook skill, in addition to strong technical aptitude.
  • Effectively works with peers in a team focused environment

This 12+ month position starts ASAP.

Please E-MAIL your resume (attachment to email) with rate and availability to Jessica: jj@alphaconsulting.Com


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Jessica Junqua

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